Privacy & Policy
Your privacy matters to us. This policy explains how we handle your information.
About Hattim Store
Hattim Store is an online toy car shop based in Dhaka, Bangladesh. We sell premium toy cars including RC cars, diecast models, monster trucks, and racing cars for kids and collectors.
By using our website and placing orders, you agree to this privacy policy.
Information We Collect
When You Place an Order
- Full name (required)
- Phone number (required)
- Email address (optional)
- Shipping address - street, city, district (required)
- Order notes (optional)
When You Contact Us
- Name and email address
- Message content
When You Write a Review
- Name and email
- Rating and review content
How We Use Your Information
- Order Fulfillment: To process, deliver, and track your orders
- Communication: To contact you about your order status or respond to inquiries
- Delivery: To calculate shipping costs based on your location (Inside Dhaka / Outside Dhaka)
- Improvement: To understand customer preferences and improve our service
Payment & Security
We currently accept Cash on Delivery (COD) only. You pay when you receive your order - no online payment or credit card information is collected.
Your data is stored securely using industry-standard encryption and secure cloud services.
Third-Party Services
We use the following services to operate our store:
- Supabase: Secure database and authentication
- Cloudinary: Product image storage
- Brevo: Email notifications for orders and inquiries
These services have their own privacy policies. We do not sell or share your personal information with any other third parties.
Your Rights
You can request to:
- Access the personal information we have about you
- Correct any inaccurate information
- Delete your personal information
To make any of these requests, please contact us using the information below.
Policy Updates
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
For privacy-related questions or requests:
ECB Chattar, Dhaka Cantonment, Dhaka, Bangladesh